Privacy policy
Last updated: May 2, 2026
This Privacy Policy explains how Living Range, a trading style of Prime Star Shop Ltd, collects, uses and safeguards your personal information.
We take your privacy seriously and aim to handle your data in a clear, responsible and secure way.
Who We Are
Living Range is a trading style of Prime Star Shop Ltd, which acts as the data controller for your personal information.
What We Collect
When you place an order or interact with us, we may collect:
Your name, address, email and telephone number
Order and transaction details
Payment information (processed securely by our providers)
Website usage data (such as IP address and device type)
Your marketing preferences
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Manage payments, returns and customer enquiries
- Improve our products and services
- Keep our website secure and prevent fraud
- Send you relevant offers and updates (where appropriate)
Marketing & Third-Party Offers
From time to time, we may contact you by post, email, phone or SMS with information about products and offers we believe may be of interest.
Where you have given your permission, we may also share your details with carefully selected third-party companies so they can send you information about their products or services.
You can opt out of marketing communications, or withdraw your consent for third-party contact, at any time.
Who We Share Your Data With
We may share your information with trusted service providers, including:
- Delivery companies
- Payment processors
- Marketing and advertising partners
- IT and website providers
All such partners are required to keep your data secure and use it only for agreed purposes.
We do not share your personal data for marketing purposes without your consent.
Cookies
Our website uses cookies to help improve your experience, analyse site usage, and support relevant advertising.
You can manage or disable cookies through your browser settings.
Your Rights
You have the right to request access to your personal data, correct inaccuracies, or ask for your data to be deleted.
You may also object to certain types of processing, including marketing.
Data Retention
We retain your data only for as long as necessary for operational, legal and regulatory purposes.